Last updated: 22 March 2026
Key points: Word Labs is a subscription service for Australian schools. The annual fee is AUD $299 per school. You have a 30-day money-back guarantee under Australian Consumer Law. Students are added by teachers — children do not create their own accounts.
These Terms of Service ("Terms") govern your use of the Word Labs service, including the website at wordlabs.app and all associated applications and features ("Service").
Word Labs is operated by Nicholas Deeney, an Australian primary school teacher and sole trader ("we", "us", "our"). By creating an account or using the Service, you agree to these Terms.
These Terms are governed by the laws of Queensland, Australia. Any disputes will be resolved in the courts of Queensland.
Word Labs is a browser-based educational platform providing morphology, phonics, and vocabulary games for primary school students (approximately ages 9–12). The Service includes:
We may update, modify, or add features to the Service at any time. We will not materially reduce core functionality during a paid subscription period without notice and a pro-rated refund option.
To use the Service as a teacher or school administrator, you must create an account with a valid email address. You must be 18 years of age or older and have the authority to enter into contracts on behalf of your school.
You are responsible for maintaining the security of your account and password. Notify us immediately at nick@wordlabs.app if you suspect unauthorised access.
Students do not create their own accounts. They are added to the platform by their teacher using only a first name. Students access the Service via a randomly generated 4-character code provided by their teacher.
Teachers are responsible for ensuring they have appropriate authority (including any required parental consent) to add students to the platform in accordance with their school's policies.
New accounts receive a free 30-day trial with access to all features, limited to 1 class of up to 35 students. No credit card is required to start a trial.
After the trial period ends, access to the teacher dashboard and class creation is restricted until a subscription is purchased. Existing student data is not deleted at trial expiry.
The School Annual plan is priced at AUD $299 per school per year (inclusive of GST where applicable). This covers all teachers and all classes at the subscribing school — there is no per-teacher or per-student fee.
Subscriptions are billed annually in advance. Your subscription automatically renews at the end of each year unless cancelled.
We accept credit and debit cards via Stripe. We also accept payment by purchase order (invoice) for schools that require it — contact nick@wordlabs.app with your school name and PO number.
We may change subscription pricing. We will give at least 60 days' notice before a price change takes effect. Price changes do not apply to your current subscription period — only to renewals.
You may cancel your subscription at any time by contacting nick@wordlabs.app. Cancellation takes effect at the end of your current billing period. You retain access to the Service until that date.
Under the Australian Consumer Law (Competition and Consumer Act 2010), you are entitled to a remedy if the Service is not fit for purpose, not of acceptable quality, or not as described.
In addition to your statutory rights, we offer a 30-day no-questions-asked money-back guarantee from the date of your first payment. Contact nick@wordlabs.app for a full refund.
After 30 days, refunds are assessed on a case-by-case basis consistent with our obligations under Australian Consumer Law.
You agree not to:
All content, design, code, and materials in the Word Labs Service are the intellectual property of Nicholas Deeney / Word Labs, protected under Australian copyright law.
You may not reproduce, distribute, or create derivative works from any part of the Service without written permission, except as expressly permitted by these Terms.
Teachers retain ownership of custom shop items they create using the item creator tool. By creating items, you grant Word Labs a non-exclusive licence to display those items within the Service to your students.
Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using the Service, you confirm that:
We aim for high availability but do not guarantee uninterrupted access to the Service. We may perform maintenance that requires temporary downtime — we will give reasonable notice where possible.
To the maximum extent permitted by Australian Consumer Law, the Service is provided "as is". We exclude all implied warranties except those that cannot be excluded by law.
Our liability for any claim arising from use of the Service is limited to the amount you paid for your current subscription period.
We may update these Terms. When we make material changes, we will notify you by email and update the "Last updated" date. Your continued use of the Service after notification constitutes acceptance of the updated Terms.
We may suspend or terminate accounts that violate these Terms. In the event of termination for a breach, no refund will be provided. In all other cases of termination by us, we will provide a pro-rated refund for unused subscription time.
For questions about these Terms, contact:
Nicholas Deeney
Word Labs
Email: nick@wordlabs.app